OUR PERSONAL GUARANTEE TO ENSURE YOUR FULL SATISFACTION
We are confident that our customers will like the quality of our
products, that we offer you the following guarantee:
If you do not like the print work you receive for any reason, simply ship it back
to us and we will exchange it for another one of equivalent value or refund it
fully (minus the design fee – see our cancellation policy below).
If the print work gets lost or arrives damaged due to the fault of the shipping company that was used,
then we send you out a new print at no extra cost for you.
Should the frame arrive with a damage it will be replaced as quickly as possible.
Our Cancellation Policy
When you order a special design style (Pop Art, Opie, etc.) your picture is printed and shipped only after you have approved the final image which has been created by our artists.
If you cancel your order before you approve the final image for printing, your payment will be refunded minus the cost of the style editing (standard charge for selected style plus if applicable the per figure charge).
Each order is hand illustrated by actual artists for you personally so we hope you understand why we must adhere to this policy. Creating a special design proof by hand takes hours due to the quality standards and attention to detail. We do not print any order unless you are completely satisfied with the image and approve it for printing. If you request an additional style image proof, an additional design fee will be charged.
Feel free to submit more than one photo and our experienced design experts will help you (as a free service) to decide which photo would be best adapted to a special style. Our design department is dedicated to assisting you achieve results you will be delighted with.
Please note that when you approve the photo you submit for printing without special style editing (Pop Art, Opie, etc.) no design fee applies.
Before and After Customer Service
Should you have any questions or you want some pre-order customer service then our team will be there to help and answer any of your questions regarding our artwork, the materials used, our shipping procedure, or any other queries you may have. Contact us
Paintyourlife.com wants you to be a completely satisfied cutomer because we know from experience
that satisfied customers reorder and also send us new customers...
If you do not like the print work you receive for any reason, simply ship it back
to us and we will exchange it for another one of equivalent value or refund it
fully (minus the design fee – see our cancellation policy below). 
